Privacy Policy

Effective date: September 1, 2026

Martha Nieves (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and disclose personal information when you visit www.marthanieves.com, request information, communicate with us, or use our life insurance and retirement planning services. It also explains how we handle text messaging consent.

1. Information we collect

Depending on how you interact with us, we may collect:

Contact information: Your name, phone number, email address, and mailing address.
Inquiry and appointment information: Products or services you are interested in, appointment preferences, work site if relevant, and information you choose to provide through forms or conversations.
Insurance and retirement information: Information you provide to request quotes, review needs, apply for coverage, or obtain service, such as age, beneficiaries, existing coverage, retirement accounts, and relevant financial or health information. Detailed application information may be collected directly by the insurance company through its own systems.
Communication and consent records: Messages, correspondence, consent choices, opt-in dates and methods, and requests to stop communications.
Website information: Our website and hosting providers may collect IP addresses, browser and device information, pages visited, and similar technical information through server logs or cookies.

Please do not send Social Security numbers, passwords, full account numbers, or detailed medical information through ordinary text messages or general website inquiry forms. Contact us for an appropriate way to provide sensitive documents.

2. How we use information

We use personal information to respond to inquiries; discuss requested insurance and retirement options; schedule and confirm appointments; provide reminders and requested follow-ups; assist with applications and policy service; maintain business and consent records; operate and protect our website and systems; and meet applicable legal and recordkeeping obligations.

When you authorize text messages, we use your mobile number to communicate within the scope of that consent. Providing a telephone number alone does not enroll you in recurring promotional text messages.

3. How we share your information

We may disclose information as necessary to:

Insurance companies and administrators to obtain requested quotes, process applications, or service products you request, subject to applicable authorizations and legal requirements.
Service providers that help operate our business, such as website hosting, scheduling, customer record management, and communications providers. These providers may process information to perform services on our behalf.
Legal or regulatory authorities when disclosure is required by law, or as necessary to protect rights, investigate fraud, or address security concerns.
Other recipients you specifically authorize for a requested service.

Insurance companies and other independent providers may have their own privacy notices governing information they collect and use.

No mobile opt-in or text message consent will be shared with third parties or affiliates. We do not sell, rent, or transfer your mobile opt-in information or text messaging consent for another party’s marketing or independent messaging program.

Communications providers may process phone numbers and message data solely to deliver and support our messages on our behalf; this does not give them permission to market to you. Other sharing described in this policy does not authorize sharing SMS consent for another party’s use.

4. Cookies and website controls

Our website may use cookies and similar technologies to support functionality and understand website use. You may manage cookies through your browser settings and any cookie controls provided on the website. Disabling cookies may affect some website features.

5. Your communication choices

Text messages: Reply STOP to a message to opt out. You may receive one confirmation message, after which messages from the program will stop unless you opt in again.
Text assistance: Reply HELP, call 818-306-8600, or email mar.nieves101@gmail.com.
Emails: Use the unsubscribe link in marketing emails or contact us to request removal.
Phone calls: Contact us to request that we stop marketing calls.

You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law and may verify your identity. Some records may need to be retained for insurance, legal, compliance, or other permitted business purposes.

6. Security and retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this policy, including servicing requests, meeting recordkeeping obligations, resolving disputes, and maintaining records of consent or opt-out requests.

7. Children’s privacy

Our website and messaging program are intended for adults. We do not knowingly collect personal information directly from children under 13 through the website. Information about a child for a requested insurance product should be provided by a parent or legal guardian through the appropriate application process.

8. External links and policy updates

Third-party websites linked from our website have their own privacy practices. We may update this policy by posting the revised version and changing its effective date. We will provide additional notice when required by applicable law.

9. Contact us

Martha Nieves
Phone: 818-306-8600
Email: mar.nieves101@gmail.com
Website: https://www.marthanieves.com

SMS Terms & Conditions
Effective date: September 1, 2026

1. Program name and purpose

The Martha Nieves SMS Program provides conversational and informational text messages related to our life insurance and retirement planning services. Messages may include responses to your questions, consultation scheduling, appointment confirmations and reminders, follow-ups on information you requested, and application or policy service communications.

2. Consent and enrollment

By affirmatively opting in through a form or another disclosed consent method, you agree to receive text messages from Martha Nieves at the mobile number you provide for the purposes described when you enroll. You confirm that you own the number or are authorized to provide consent for it.

When enrolling through our website, you provide SMS consent by selecting a separate, optional checkbox that is unchecked by default. Submitting an inquiry or acknowledging the Privacy Policy alone does not provide SMS consent. We maintain records of consent and opt-out requests.

SMS consent is voluntary and is not a condition of purchasing a product or receiving services. You may contact us by phone or email instead. We will not treat consent to this conversational program as permission for unrelated marketing campaigns.

3. Message frequency and charges

Message frequency may vary based on your inquiries, appointments, and service needs. Message and data rates may apply under your wireless plan. Contact your wireless provider for details about your plan and charges.

4. How to opt out

You can opt out at any time by replying STOP to a message from us. You may receive one final message confirming your opt-out. No further messages will be sent through this program unless you opt in again. You may also contact us using the details below to request removal.

5. How to get help

Reply HELP for assistance, call 818-306-8600, email mar.nieves101@gmail.com, or visit https://www.marthanieves.com.

6. Privacy

Our Privacy Policy explains how we handle personal information.

The Privacy Policy and these SMS Terms & Conditions are available together at https://www.marthanieves.com/blank.

7. Delivery and mobile number changes

Message delivery depends on your wireless provider and network availability. Delivery may be delayed or unsuccessful. Carriers are not liable for delayed or undelivered messages. If your mobile number changes or you are no longer authorized to use it, please notify us so we can update our records.

8. Appropriate use

Text messaging is for routine communication. Do not send sensitive personal, financial, or medical information by text. A text message does not establish insurance coverage or change a policy; coverage and policy changes require the applicable insurer’s procedures and approval.

9. Updates and contact information

We may update these terms by posting a revised version and effective date. Any expansion of the messaging program requiring new consent will be subject to that consent.